Due to the protect policy of known brands or gateway's reason, maybe your credit card payment cannot go through. You need to choose the Western Union to order. Clicking add to cart and checkout.And then contact us by email or message. We will send you an email with all the details you need to process payment. Western Union payments from most countries can be made online at www.westernunion.com.
Western union is a easy, quickly payment way.if you are the buyers using Western Union but don't know how to pay with it, please see the following steps which would help you to pay your orders successfully.
How to use Western Union to pay your order:
Western Union usually has three payment method those are: using CASH, CREDIT, or DEBIT CARDS to send money through online, transfer at a western union agent location or by your phone. It's very easy and fast in minutes for sending money online for purchasing. You can vist the website(www.westernunion.com) to see the other transfer method that your country support.
1. Transfer at a western union agent location, you can visit:
"http://www.westernunion.com/info/agentLocator.asp?country=global" to find which one is the nearest and fill in a form then send email to us about payment info: MTCN, sender name(First name, Last Name), total amount(USD) and billing address/sender country.
2. Pay online. For the time being, online transfer suported by Australia, Austria, Canada, France, Germany, Ireland, Italy, Netherlands, New Zealand, Norway, Spain, Switzerland, United Kindom, United States. The steps are:
* Firstly, access the western Union's home Site:
http://www.westernunion.com/. Choose your country.
* Secondly, sign in your Western Union account or Create a new to new users.
* Thirdly, click "send money" then fill in the Money Transfer form, click "continue".
* Forthly, fill in the form with your infomation(billing address ,name ,phone number,and your card number).
Then finished transaction, the system will give you the MTCN (10 digits)on the site. Please write them down then send MTCN with your sender name(First name, Last Name), total amount(USD) and billing address/sender country to us.
1. Add my account to you friend list and send money (my account is yy8939820)
2. Call customer service by Home Page,we will give you QR Code,you can scan this QR Code to send money.
We have experience to choice the best worldwide shipping method for you. Your merchandise will be checked and packed properly before shipping.
Once your package was shipped we will notify to you the Tracking Number.
1. EMS Express
7-14 Working Days Arrival
2. DHL / UPS / FedEx
3-7 Working Days Arrival
You can be assured that we have special channels to ensure the safe arrival of the goods. In addition, all watches bought from us are carrying a lifetime warranty.
Please note we are not responsible for additional costs such as duties, taxes and customs clearance fees.
Please make sure that there is someone to pick up the package. We are not responsible if you do not receive your package due to the fact you was not in the right place to pick it up. Also if you refuse delivery you will be the only responsible.
This privacy statement discloses the privacy practices for our website We are committed to protecting your privacy and encourage you to periodically review this page to be informed of how we protect the information you disclose to us.
Information Collection and Use our website collects information from our users at several different points on our website.
We request information from the user on our order form when making a purchase. Here is where a user must provide their contact information, like name and shipping address, and financial information, like credit card number and expiration date. This information is used for billing purposes and to fill the customer's order. If we have difficulty processing an order, this contact information is used to communicate with the customer.
We takes every precaution to protect our users' information. When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the Secure Socket Layers (SSLs) encryption software. While on a secure page, such as our order form, a lock icon appears on the bottom of your Web browser. When you are not on a secure page, no lock icon will appear. In addition, the servers that we store personally identifiable information on are kept in a secure environment under restricted access. However, security systems are not infallible, including encryption systems. While we use reasonable efforts to protect your personal information, we cannot guarantee its absolute security.
If you have any questions about the security at our website, send us an e-mail for more info.
In order to get customer satisfaction you have 7 Days from the moment your package arrives to tell us if there is a fault with your watch or watch parts. If we do not hear of any complaints about your watches or watch parts within 7 Days, we will accept that you are agree with your order and there are no issues to resolve.
If the watch has a problem, just ship it back to us and we will repair it in the Factory.
We do not accept refund and exchange unless on very special terms. Refunds if offered will be issued for the total amount of the purchase product less the transaction fees. We do not offer refunds for any free items received as part of any promotion. Shipping cost for returns and exchanges will be at the customer expense.
All returns merchandise must be in new condition (as we ship it) and complete with all original packaging. We will inspect all merchandise returns. Once approved inspection, full credit will be issued back to your account or other payment method within 48 hours. If merchandise are not in the original condition or missing original packaging is subject to a 25% re-stocking fee.
Please make sure you return your merchandise by a traceable method to assure delivery.
Please find the details below:
1. If you have any question about merchandise, please feel free to contact us first. You can send email to firstname.lastname@example.org explain the reason clearly why you want to return the items.
2. Please note merchandise must be returned unused and in the original condition as you received, with all original packaging and no signs of used. Used products can not be refund.
3. After you send out the returning parcel, please tell us the tracking number or delivery confirmation number. Return shipping fee is responsible by the customer.
Address：China Guangdong Guangzhou Longkouxi road No.2
1. Do I need to pay the sales tax?
No, there is no sales tax on our site
2. What can I do, if I cannot place an order successfully online?
If you encounter this problem, please try the following steps: First, please clear the cookies, restart the browser, turn off Firewall and then try again. Second, if the problem persists, please change another computer or another internet browser, such as Firefox, and then try. Or you can try to login after several hours. Last, if the above steps don’t work, you can contact us.